With so many solar companies out there, it’s often hard to get an accurate read on which companies are actually committed to helping you and which ones are in it just for the money. Let’s break down the makings of a reputable solar installer:
Solar industry expertise and experience
Make sure the people behind your solar company possess a healthy balance of passion, expertise and experience of all things solar. It doesn’t hurt to ask a few questions or do a quick Google search on the company principals. What’s their background? How many years do they have in the solar industry? Are they supporting industry as a whole?
It’s not uncommon to see construction industry experts such as roofers and electricians add solar installation to their services. There’s nothing wrong with this — just be aware that solar installation requires a wide breadth of expertise and a lot of experience to get it done right.
Seeing that solar is a long-term investment, it’s obviously a good idea to partner with a company that’s financially stable. Ask to see financial data if it’s publicly available. You can also ask which solar panel companies or installation contractors they partner with. With a little bit of due diligence, you can figure out the relative solvency of any solar company.
How much of the local solar market does the company have? High market share indicates strength and stability. The best way to check market share is to research permit numbers, which are publicly available.
Word of Mouth
Perhaps the best indicators of reputation come from people you know, like and trust (family and friends), as well as other customers. With that said, ask around!
Now bring it all together: your reputation research now will save you time, money and hassles in the future. Take the time to step back from all the marketing and advertising hype and get your finger on the pulse using the tips above. If you have any other suggestions, please share them in the comments below!