When a storm or severe weather is on the horizon, increasing the likelihood of a utility power outage, Powerwall triggers Storm Watch. This mode automatically charges Powerwall to maximum capacity so it can provide backup power.
The Tesla app notifies customers that Powerwall has activated Storm Watch. The mode remains active until the weather event ends, at which time the system returns to its previously selected mode. It is possible to disable this mode by going to the Tesla app, selecting 'Customize' and then 'Storm Watch.'
If you do face an outage, here are a few helpful tips:
The best way to extend your usage of Powerwall during an outage is to monitor your use of energy-hungry appliances like air conditioners, car charging, or hot tubs. Learn more through our FAQ.
Connect to your Home Network
If your internet goes down, you can continue to monitor your Powerwall’s charge level through your home network. Please follow this guide to connect to the Gateway.
You can reach Tesla 24/7. Call (877) 798-3752 option 2, then 5 with any questions.