If you have monitoring services with your system, you can check on your system at any time via your monitoring provider. Visit the SunPower or Enphase sites to monitor your energy production. If you did get monitoring and you suspect that your system is not performing optimally, please contact firstname.lastname@example.org.
The monitoring lets us know what is being produced, and that system in no way affects the PV production. Your monitoring system gathers the data from your PV system, and sends it to the servers at your PV’s producer’s company.
Check your internet connection to make sure that it is functioning properly. Choose a monitoring video to help you troubleshoot your specific device at YouTube. Wait for 24 hours. If you still can’t see any information, give Customer Care a call at (808) 748-8888.