INSTALLATION COMPLETION/QC APPOINTMENT

Q. The Electrical Installation crew just finished their work at my home. What happens next?

City and County Inspection Process
A. Our Electricians will report back to Operations to confirm if the installation has been successfully completed and is ready to submit for C&C inspections. Your solar permit is assigned to two types of inspectors to check your system meets Code requirements: Building and Electrical. After submitting your inspection requests, the inspectors will conduct their inspections according to their own schedule.

A. If the Inspectors need access to exterior parts of the home where the electrical equipment is located, they will contact us and let you know when they anticipate being out. We maintain a weekly follow-up with both inspectors; however, the permit closure timeframe will vary. We estimate permit closure within 4-6 weeks* from the electrical installation appointment.

A. If there are any punch list items that the Inspector requests we make, our Operations will be notified, and our Scheduling Team will contact you to determine a date for the Work Order to be scheduled.

Quality Control and Commissioning Appointment
A. Our Technician Scheduler will contact you to schedule a Quality Control & Commissioning (QC) appointment with our technician to commission your system, install all monitoring equipment, and gather information required by HECO’s Validation close-out process (Validation Packet). The technician will need access to the electrical equipment and the batteries, if applicable, during this appointment. We ask that you kindly leave access to this area accessible if possible.

A. After your QC appointment is complete, you should not need to take any action. Your Electrical Inspection will need to be closed out before we can submit your Validation Packet to HECO.

SECOND PROGRESS PAYMENT

Q. I just received an invoice for my Second Progress Payment, but I’m still waiting for a technician to come out for my Quality Control and Commissioning appointment. Why am I being invoiced now?

A. Our PV contractual payment terms reflect:

• 50% Second Progress Payment due upon “Substantial Completion”
• “Substantial Completion” refers to the point at which all of the Contractor’s racking and electrical work is completed, enabling the Solar Energy System(s) to generate power and be ready for use, pending final approval from the government and utility. After Substantial Completion, the Contractor will work diligently to obtain all remaining approvals and address any punch-list items.
• Please refer to your RevoluSun Agreement for more details or contact your Project Developer if you have questions regarding payment
• Payment can mailed or dropped off to our office at: 660 Ala Moana Blvd Suite #220A. Honolulu, HI 96813

Q. I funded my project through HSFCU’s Solar Loan. When is this due?

A. Our PV contractual payment terms for reflect:

• 50% Due Upon Substantial Completion
• “Substantial Completion” refers to the point at which all of the Contractor’s racking and electrical work is completed, enabling the Solar Energy System(s) to generate power and be ready for use, pending final approval from the government and utility. After Substantial Completion, the Contractor will work diligently to obtain all remaining approvals and address any punch-list items.
• Please refer to your RevoluSun Agreement for more details or contact your Project Developer if you have questions regarding payment
• Your Second Progress Payment check given to you at your Loan Closing can now be remitted to RevoluSun. If you have not already been refunded for your initial deposit, it will be processed upon receipt of your final payment.
• Payment can mailed or dropped off to our office at: 660 Ala Moana Blvd Suite #220A. Honolulu, HI 96813

Q. I funded my project through Sungage Financial. Do I need to make an additional payment?

A. No, Our Operations Finance Specialists will work with Sungage to provide them the information required to finalize your loan agreement. No additional payment should be made by you.