☀️ Permit Closure | Validation | HECO Execution☀️
PERMIT CLOSURE
Q. My permit is closed! What’s next?
A. If the Quality Control and Commissioning appointment has been completed, our Validation Team will review your Validation Packet and, if needed, revise your Interconnection Application to HECO to reflect its as-built configurations.
Q. I received an email from HECO with the subject: “Revisions Have Been Received”/ “Revisions Have Been Accepted”/ “Additional Information is required for your Validation Packet”. What was revised, and do I need to take any action?
A. Your original HECO application has been updated to reflect all as-built equipment, which may include manufacturers and quantities of PV modules, inverter(s), breaker(s), and disconnect(s). This revision process is managed by RevoluSun and HECO; no action is required from you.
VALIDATION PACKET
Q. When will my Validation Packet be submitted to HECO?
A. Two milestones must occur before submitting your Validation Packet to HECO: Electrical Inspection Closure and the Quality Control and Commissioning appointment. If any revisits are needed to gather additional information for your Validation Packet, our Scheduling Coordinator will contact you to schedule this appointment. We kindly ask you to make this area of the equipment accessible until you receive PTO (Permission-To-Operate).
Q. I received an email that HECO has received my Validation Packet. What’s next?
A. HECO will review your Validation Packet for completeness. Once approved, they email your Interconnection Application to DocuSign (e-sign). The subject line will read: “Please DocuSign: HECO program: Customer Generator Name”. Please also check your emails (junk/spam folder) for this document. For further assistance on how to DocuSign an agreement, please click on the link How to DocuSign.
HECO EXECUTION
Q. I DocuSigned my HECO Agreement. What’s next?
A. You may expect to receive formal PTO within the next 2-3 weeks.
A. For CGS Plus and Smart Renewable Energy (SRE) programs – Your HECO meter may have already been changed to a new Advanced Meter, and your system may have already been left energized (with bypass hardware if applicable). No action is required from you at this time.
A. For SDP systems – Your meter will remain in place, and your system may have already been energized. No action is required from you at this time.
SYSTEM ENERGIZE
Q. My system is energized. When will I start getting credits from HECO for exported energy?
A. If you are in a program that allows you to receive credits from HECO for exported energy (Smart Renewable Energy (SRE), CGS and CGS+, Smart Export, SDP – you will start to reap the benefits of those credits after HECO formally executes your Interconnection Agreement. If you have not received this notice, the energy produced by your solar system will solely be used for your house loads.
Q. FINALLY! I received PTO from HECO, what’s next?
Homeowner’s Manual and Documentation
Your Project Ambassador will prepare your Homeowner’s Manual, which includes the following important documents: your Executed Contract, Building Permit, Final Design, Equipment Warranties, Monitoring Information, and HECO Brochures related to the program you’ve applied for. If you would like a copy of your receipts, please let your Project Ambassador know.
Project Review and Closing Process
Your Project Ambassador will review your project to identify any outstanding issues, such as HOA painting requirements or remaining balances before we close out the project. If you need to report any unresolved matters or have any questions or concerns, please don’t hesitate to reach out to your Project Developer, Project Ambassador, or Project Manager.
System Energization and Final Technician Walk-Through
If a new meter has been installed, your system should already be energized. If you’d like further guidance on how to monitor your system, or have any technician questions you’d like answered; please reach out to our Technician Support team at tech@revolusun.com
Share the Solar Love and Earn $500!
Help us create a more sustainable Hawaii by referring family, friends, and neighbors through our referral app. For every new customer who goes solar with your referral, you’ll earn $500! Together, we can make a difference—one rooftop at a time. Start sharing today and be part of Hawaii’s clean energy future!
A: For all post-installation related questions or concerns (e.g. monitoring application assistance, roofing questions, panel cleaning, and maintenance), please contact:
