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Customer Care FAQs

Please scroll through our frequently asked questions below. If you don’t find what you are looking for, click on the button to contact us and we will get back to you very soon.

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How do I troubleshoot my Tesla Powerwall?

What should I do if I think my system isn’t performing optimally?
 

What is Powerwall Storm Watch?
 

How do I prepare my PV solar system for a storm or hurricane?
 

How do clouds and rain impact production from my solar array?
 

Will my solar array continue to produce power if the electricity goes out?
 

How will I know if my system is producing what it is supposed to?
 

Is my PV system still producing even if my monitoring is down?
 

What do I do if my monitoring system shows no information?
 

What if I need to reroof?
 

Does RevoluSun Smart Home have a panel cleaning service?
 

Why do I still get a bill from the utility company if my system is offsetting all of my usage?
 

What do I do when I sell my home?
 

Why is my bill still high?
 

How do I read my new electric bill?
 

What about the tax credits?
 

When will my system be installed?

 
How Does Self Supply work?

 
How does Net Energy Metering work?
 
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Revolusun Solar
660 Ala Moana Blvd #220a
Honolulu HI 96813
808-748-8888

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