Customer Care FAQs

How do I troubleshoot my Tesla Powerwall?

What should I do if I think my system isn’t performing optimally?

What is Powerwall Storm Watch?

How do I prepare my PV solar system for a storm or hurricane?

How do clouds and rain impact production from my solar array?

Will my solar array continue to produce power if the electricity goes out?

How will I know if my system is producing what it is supposed to?

Is my PV system still producing even if my monitoring is down?

What do I do if my monitoring system shows no information?

What if I need to reroof?

Does RevoluSun Smart Home have a panel cleaning service?

Why do I still get a bill from the utility company if my system is offsetting all of my usage?