Luca Aceto

If you need to remove your panels for reroofing, you may contact us at (808) 748-8888. Please give RevoluSun Smart Home ample lead time to schedule the appointment (at least two weeks.)

Check your internet connection to make sure that it is functioning properly. Choose a monitoring video to help you troubleshoot your specific device at YouTube. Wait for 24 hours. If you still can’t see any information, give Customer Care a call at (808) 748-8888.

The monitoring lets us know what is being produced, and that system in no way affects the PV production. Your monitoring system gathers the data from your PV system, and sends it to the servers at your PV’s producer’s company.

If you have monitoring services with your system, you can check on your system at any time via your monitoring provider. Visit the SunPower or Enphase sites to monitor your energy production. If you did get monitoring and you suspect that your system is not performing optimally, please contact customercare@revolusun.com.

For Net Metered solar systems your system will NOT continue to produce power if the electricity goes out. In order to protect the utility company’s workers that may be servicing the power lines in the event of an outage, the system will automatically shut off, only to power back up when service is restored. For … Read more

Surprisingly, your system can still produce some electricity during cloudy or rainy days. Although there is temporary production loss, it will not affect the long-term production estimates for your system.

There is actually nothing special needed to prepare your PV system. Government building codes require PV systems to be installed securely enough to handle most severe weather events. Depending on your location on the island and the height of the building, PV systems are generally rated to withstand at least 105 mph winds (however, the solar system is only … Read more

When a storm or severe weather is on the horizon, increasing the likelihood of a utility power outage, Powerwall triggers Storm Watch. This mode automatically charges Powerwall to maximum capacity so it can provide backup power. The Tesla app notifies customers that Powerwall has activated Storm Watch. The mode remains active until the weather event … Read more

Click the button below or send us an email at customercare@revolusun.com. Usually, it is something very simple like too much dust on the panels, or a little shade from a tree that has grown since installation. Contact us, and we can troubleshoot the problem together, ensuring optimal production for your system.

Tesla Powerwall Facts & Troubleshooting Overview of Your Equipment POWERWALL The Tesla Powerwall is a rechargeable battery for home energy storage and backup power. The Powerwall can store and provide up to 13.5 kWh (kilowatt-hours) of electricity. BACKUP GATEWAY The instantaneous switch (activated via automatic relay) that allows the battery to automatically kick on in … Read more