How does Net Energy Metering work?

1. Your PV panels will produce energy throughout the day. 2. The energy that is produced will be used to power your home. 3. Any extra energy that your home doesn’t utilize will then be sent to the grid. That energy is stored up in your account as credits that you can use at a later time. 4. … Read more

Why is My Bill Still High

If your bill is still high after your panels have been installed, here are some questions to ask: If you have answered no to all of these questions, please call our Oahu solar installation technicians at (808) 748-8888.

Why do I still get a bill from the utility company if my system is offsetting all of my usage?

The utility generally applies a minimum charge for their service of between $15 and $20, depending on a few different variables. On the months when you use more electricity than normal, your utility will provide you with any extra kilowatt hours you need, and usually the extra credits you had in the bank (Net Energy … Read more

PV System Showing No Information

Check your internet connection to make sure that it is functioning properly. Choose a monitoring video to help you troubleshoot your specific device at YouTube. Wait for 24 hours. If you still can’t see any information, give Customer Care a call at (808) 748-8888.